Managed service · Managed Firewall

Firewall protection does not end with the installation.

Rules, firmware, VPN access and changes in the network need permanent maintenance. BITSS takes on this operational task within a clearly defined scope.

Why this matters

A good firewall can be weakened by poor operation.

Allow-lists that have grown over years, outdated firmware and remote access that is no longer needed create risks you can barely see on the device itself.

Rules that have grown over time

Temporary rules stay in place, or are broader than the business process requires.

Outdated software

Firmware updates are postponed for fear of downtime, or never reviewed systematically at all.

Unclear remote access

VPN accounts, provider access and site connections are not reviewed regularly.

Typical scope of service

What BITSS takes care of on an ongoing basis.

The exact scope depends on your existing IT, your business requirements and the agreed response times.

  • Recording of the existing network structure, internet connections and sites
  • Setup or controlled takeover of firewall management
  • Maintenance of rules, allow-lists and security profiles
  • Firmware and security updates following an agreed procedure
  • Management of VPN, remote-working and site access
  • Documentation of relevant changes and responsibilities

The limits of the service and the interfaces to internal staff or other providers are agreed in writing before we start.

Benefit for your business

What turns a technical service into a dependable routine.

Controlled access

Only the connections and services that are needed are deliberately allowed.

Maintainable operation

Updates and changes are treated as a recurring task.

Traceability

Rules and access no longer depend on what individual people happen to remember.

Onboarding

Ongoing support instead of a one-off installation.

1

Understand what exists

Existing systems, risks, dependencies and responsibilities are recorded.

2

Define the service

We define what BITSS takes on, which limits apply and how incidents are handled.

3

Manage it continuously

Monitoring, changes and documentation remain active tasks after onboarding.

Frequently asked questions

Questions about Managed Firewall.

Does every small company need a professional firewall?

As soon as there are several systems, remote access, cloud services or business-critical data, network access should be deliberately secured and managed.

How is this different from a one-off firewall project?

With a managed firewall, operation, changes, updates and documented responsibilities are a permanent part of the service.

Can existing hardware continue to be used?

That is assessed on the basis of security status, vendor support, performance and maintainability. Replacement is not an end in itself.

How is remote-working access secured?

Through controlled VPN access, suitable authentication and limited permissions. The specific implementation depends on the existing infrastructure.

No-obligation first contact

First clarify the situation. Then decide.

In the initial call we look at your existing systems, open risks and responsibilities. You receive a clear assessment of which measures really take priority.

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