Incomplete scope
Individual devices, cloud data or new applications were never added to the backup plan.
Managed service · Managed Backup
Backups that do not need explaining when it matters.
BITSS plans, monitors and documents backups for business-critical data and systems. The focus is not only on the copy, but on a realistic recovery.
Why this matters
A green tick is not the same as a recovery.
Many backups run for years without a visible error. Only when something fails does it become clear whether all the required data is included, whether credentials are available and whether the restart path is known.
Shared point of failure
Backup and production system are connected in such a way that encryption, hardware failure or a mistake can hit both.
Unclear restart
It has not been defined which systems are needed first and how long a restore may take.
Typical scope of service
What BITSS takes care of on an ongoing basis.
The exact scope depends on your existing IT, your business requirements and the agreed response times.
- Review and prioritisation of the data and systems to be backed up
- Backup concept based on the 3-2-1 principle, adapted to your environment
- Setup or takeover of automated backup jobs
- Monitoring of jobs and assessment of relevant error messages
- Documentation of storage locations, retention and responsibilities
- Recovery concept plus agreed tests within the defined scope
The limits of the service and the interfaces to internal staff or other providers are agreed in writing before we start.
Benefit for your business
What turns a technical service into a dependable routine.
Ability to operate
Important data and systems are ranked by how much your operations depend on them.
Transparency
You know what is backed up, where the copies are and who responds when something fails.
A predictable emergency
Recovery is prepared before the outage instead of improvised during it.
Onboarding
Ongoing support instead of a one-off installation.
Understand what exists
Existing systems, risks, dependencies and responsibilities are recorded.
Define the service
We define what BITSS takes on, which limits apply and how incidents are handled.
Manage it continuously
Monitoring, changes and documentation remain active tasks after onboarding.
Frequently asked questions
Questions about Managed Backup.
What does the 3-2-1 principle mean?
Three copies of the data on at least two different storage media, with at least one copy held outside the primary system or site.
Is a cloud backup automatically safe?
No. What matters is access protection, separation from the production system, versioning, monitoring and a recovery path you can follow.
How quickly can data be restored?
That depends on the volume of data, the storage location, the connection, the type of system and the agreed recovery objective. These factors are assessed in advance.
Can BITSS review an existing solution?
Yes. We look at which data is actually captured, how the backups are separated and whether the recovery path is traceable.
No-obligation first contact
First clarify the situation. Then decide.
In the initial call we look at your existing systems, open risks and responsibilities. You receive a clear assessment of which measures really take priority.