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Read guideBITSS guides
Understand IT security in practical terms.
Practical articles for managing directors and IT decision-makers in SMEs, from recovery and firewall maintenance to email security, patch management, awareness and documentation.
Current guides
Specific questions from day-to-day IT operations.
Each guide addresses a defined operational or security issue and points to managed support where that is useful.
Testing backup restores: what really matters
A backup is dependable only after a restore has been tested. How SMEs verify recovery time, data currency and responsibilities.
Read guide3-2-1 backup for SMEs: a practical approach
The 3-2-1 principle works only when backup copies are genuinely separated. A practical guide for SMEs covering off-site copies and restores.
Read guideSPF, DKIM and DMARC explained
SPF, DKIM and DMARC reduce sender forgery and improve visibility. What each method does and how the three work together.
Read guideReviewing firewall rules: why rules become outdated
Firewall rules accumulate over time. How SMEs identify unnecessary access, missing documentation and rules without a valid owner.
Read guideMeasure patch status instead of assuming it
Updates are controlled only when their status is measurable. Useful patch metrics for operating systems and applications in SMEs.
Read guideWhat belongs in IT documentation
IT documentation must remain useful during an outage. The information SMEs should record about systems, access, networks and responsibilities.
Read guideRecognising phishing in accounting
Fake invoices and changed bank details target payment processes directly. Controls that reduce phishing risk in accounting teams.
Read guideRansomware emergency plan: the first steps
A prepared process matters during a ransomware incident. The first actions SMEs should define before systems or accounts are compromised.
Read guideSecurity awareness: planning effective exercises
Awareness improves through practical exercises, not annual slides alone. How SMEs plan short training, phishing simulations and feedback.
Read guideReducing email spoofing and sender forgery
Forged senders can look convincing. How SMEs combine mail authentication with organisational controls against spoofing.
Read guideContext
Guides do not replace an assessment of your environment.
General recommendations provide direction. Whether they fit your infrastructure depends on systems, responsibilities and recovery objectives.
No-obligation initial contact
Clarify the situation first. Then decide.
If a topic from the guides is relevant to your business, a short conversation can help assess the current position.