Phishing and credentials
Staff are steered towards forged sign-in pages or manipulated approvals.
Managed service · Security Awareness
Staff spot attacks before routine turns into a trap.
Technology filters a great deal, but not every convincing deception. BITSS teaches concrete rules of conduct for email, credentials, payment instructions and dealing with suspicious events.
Why this matters
Attackers exploit time pressure, authority and routine.
Good fraud attempts do not look technically suspicious. They look like an urgent message from the managing director, a new bank account or an ordinary Microsoft sign-in.
Payment fraud
Invoices, bank details or instructions are altered convincingly and confirmed under time pressure.
Silence out of uncertainty
Anomalies are reported too late because nobody knows what counts as relevant, or because people fear blame.
Typical scope of service
What BITSS takes care of on an ongoing basis.
The exact scope depends on your existing IT, your business requirements and the agreed response times.
- Assessment of typical attack patterns against your actual workflows
- Training content in plain language, without unnecessary jargon
- Rules for payment changes, credentials and sensitive information
- A clear internal reporting path for suspicious messages and events
- Regular refreshers instead of a one-off mandatory session
- Optional agreed exercises or phishing simulations
The limits of the service and the interfaces to internal staff or other providers are agreed in writing before we start.
Benefit for your business
What turns a technical service into a dependable routine.
Earlier reporting
Suspicious events reach the right contact faster.
Fewer wrong decisions
Staff are given concrete verification steps for situations under time pressure.
A shared security culture
Security is treated as a normal part of work, not as a question of personal blame.
Onboarding
Ongoing support instead of a one-off installation.
Understand what exists
Existing systems, risks, dependencies and responsibilities are recorded.
Define the service
We define what BITSS takes on, which limits apply and how incidents are handled.
Manage it continuously
Monitoring, changes and documentation remain active tasks after onboarding.
Frequently asked questions
Questions about security awareness.
Is one training session a year enough?
A one-off session creates attention but not lasting behaviour. Shorter, regular prompts are usually more effective.
Are staff tested?
Exercises or simulations are possible, but they should be transparent, proportionate and aimed at learning rather than exposure.
Which topics matter most?
Phishing, secure sign-ins, payment changes, handling confidential data, suspicious phone calls and the internal reporting path.
Does awareness replace technical safeguards?
No. People must not become the only layer of protection. Filters, multi-factor authentication, permission concepts and updates remain necessary.
No-obligation first contact
First clarify the situation. Then decide.
In the initial call we look at your existing systems, open risks and responsibilities. You receive a clear assessment of which measures really take priority.