Privacy Policy

Please note: this is a translation provided for convenience. Only the German version of this privacy policy is legally binding. In the event of any discrepancy, the German text prevails.

1. Data protection at a glance

General information

The following notes provide a straightforward overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy set out below this text.

Data collection on this website

Who is responsible for the collection of data on this website?

Data on this website is processed by the website operator. You can find their contact details in the section “Information on the controller” in this privacy policy.

How do we collect your data?

Some of your data is collected because you provide it to us. This may be data you enter into a contact form, for example.

Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is mainly technical data such as your browser, your operating system or the time of the page view. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse how you use the site. Where contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other enquiries.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any further questions on data protection.

Analysis tools and third-party tools

When you visit this website, your browsing behaviour may be analysed statistically. This is done mainly using analysis programs.

Detailed information on these analysis programs can be found in the privacy policy below.

2. Hosting

We host the content of our website with the following providers:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter Hetzner).

For details, please see Hetzner's privacy policy: https://www.hetzner.com/de/legal/privacy-policy/.

Hetzner is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data processing agreement

We have concluded a data processing agreement for the use of the service named above. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter “Strato”). When you visit our website, Strato records various log files including your IP address.

Further information can be found in Strato's privacy policy: https://www.strato.de/datenschutz/.

Strato is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data processing agreement

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host or hosts. This may in particular include IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access records and other data generated through a website.

External hosting takes place for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Our host or hosts will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions in relation to this data.

We use the following host:

dogado GmbH
Antonio-Segni-Straße 11
D-44263 Dortmund, Germany

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet, for example when communicating by email, can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

BITSS GmbH
Michael Nicolas Köhler
Amselweg 28
63674 Altenstadt

Phone: +49 6047 670 929 0
Email: info@bitss.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data such as names or email addresses.

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data remains with us until the purpose for processing it no longer applies. If you assert a justified request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data, such as retention periods under tax or commercial law. In the latter case, deletion takes place once those grounds cease to apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR, or Art. 9(2)(a) GDPR where special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device, for example via device fingerprinting, processing additionally takes place on the basis of section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. We also process your data where this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Processing may further take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The legal bases relevant in each individual case are set out in the following paragraphs of this privacy policy.

Information on data transfers to third countries that are not secure under data protection law and to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that are not secure under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in those countries. Please note that in third countries that are not secure under data protection law, a level of data protection comparable to that of the EU cannot be guaranteed.

Please note that, as a secure third country, the USA generally offers a level of data protection comparable to that of the EU. A transfer of data to the USA is therefore permissible if the recipient holds a certification under the EU-US Data Privacy Framework (DPF) or has suitable additional safeguards in place. Information on transfers to third countries, including the recipients of the data, can be found in this privacy policy.

Recipients of personal data

In the course of our business we work with various external parties. In some cases this also requires the transfer of personal data to those external parties. We only pass personal data to external parties where this is necessary for the performance of a contract, where we are legally obliged to do so (for example transferring data to tax authorities), where we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or where another legal basis permits the transfer. Where processors are used, we pass on our customers' personal data only on the basis of a valid data processing agreement. In the case of joint processing, a joint controller agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent you have already given at any time. The lawfulness of the data processing carried out up to the point of withdrawal remains unaffected.

Right to object to data collection in particular cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING TAKES PLACE ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged infringement. This right exists without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place where technically feasible.

Access, correction and deletion

Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the processing, and where applicable a right to have this data corrected or deleted. You can contact us at any time regarding this and any further questions on personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of the personal data we hold about you, we usually need time to verify this. For the duration of that review you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request the restriction of processing instead of deletion.
If we no longer need your personal data but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. For as long as it has not been established whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, that data may, apart from being stored, only be processed with your consent or for the assertion, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL and TLS encryption

For security reasons, and to protect the transmission of confidential content such as orders or enquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the browser address bar changing from “http://” to “https://” and by the padlock symbol in your browser bar.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published in fulfilment of the legal notice obligation for the purpose of sending advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising being sent, for example by spam email.

4. Data collection on this website

Cookies

Our web pages use what are known as cookies. Cookies are small data packages and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until your web browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies make it possible to integrate certain services of third-party companies within web pages, for example cookies used to process payment services.

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them, for example the shopping basket function or the display of videos. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (for example the shopping basket function) or to optimise the website (for example cookies used to measure the web audience) are described as necessary cookies and are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies in order to provide its services in a technically error-free and optimised manner. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of that consent (Art. 6(1)(a) GDPR and section 25(1) TDDDG). Consent may be withdrawn at any time.

You can set your browser so that you are informed when cookies are set and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited.

If further cookies and services are used on this website, you can find details in this privacy policy.

5. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw your consent to the storage of the data and the email address, and to their use for sending the newsletter, at any time, for example via the unsubscribe link in the newsletter. The lawfulness of processing operations already carried out remains unaffected by the withdrawal.

The data you provide to us for the purpose of receiving the newsletter is stored by us or by the newsletter service provider until you unsubscribe, and is deleted from the newsletter distribution list after you cancel the newsletter or once the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or by the newsletter service provider on a blocklist, insofar as this is necessary to prevent future mailings. The data on the blocklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blocklist is not limited in time. You may object to this storage if your interests outweigh our legitimate interest.

6. Plugins and tools

YouTube

This website embeds videos from the YouTube website. The site is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages on which YouTube is embedded, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited.

YouTube may also store various cookies on your device or use comparable recognition technologies such as device fingerprinting. In this way YouTube can obtain information about visitors to this website. Among other things, this information is used to record video statistics, improve usability and prevent fraud attempts. The data collected is also processed within the Google advertising network.

If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offering. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Further information on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de.

The company holds a certification under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed map material on our website.

In order to use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence over this data transfer. When Google Maps is active, Google may use Google Fonts to present typefaces consistently. When Google Maps is called up, your browser loads the required web fonts into its browser cache in order to display text and typefaces correctly.

Google Maps is used in the interest of an appealing presentation of our online offering and to make the locations stated on our website easy to find. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

The transfer of data to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use Google reCAPTCHA (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether data entered on this website, for example in a contact form, is entered by a human being or by an automated program. To do so, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information such as the IP address, how long the visitor stays on the website or mouse movements made by the user. The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

In this context Google acts purely as a processor within the meaning of Art. 28 GDPR and will not use the data collected in this way for its own purposes. The tool is used on the basis of a data processing agreement with Google.

The data is stored and analysed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings against abusive automated spying and against spam. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence serves to protect our website against unwanted access or malicious cyber attacks. For this purpose our website maintains a permanent connection to Wordfence's servers so that Wordfence can compare its databases with the access made on our website and block it where necessary.

Wordfence is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its website against cyber attacks as effectively as possible. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (for example device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

The transfer of data to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Data processing agreement

7. Our own services

OneDrive

We have integrated OneDrive on this website. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (hereinafter “OneDrive”).

OneDrive allows us to embed an upload area on our website where you can upload content. If you upload content, it is stored on OneDrive's servers. When you enter our website, a connection to OneDrive is also established so that OneDrive can determine that you have visited our website.

OneDrive is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in a reliable upload area on its website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR. Consent may be withdrawn at any time.

Data processing agreement

Google Drive

We have integrated Google Drive on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Drive allows us to embed an upload area on our website where you can upload content. If you upload content, it is stored on Google Drive's servers. When you enter our website, a connection to Google Drive is also established so that Google Drive can determine that you have visited our website.

Google Drive is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in a reliable upload area on its website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR. Consent may be withdrawn at any time.

Data processing agreement

Source: https://www.e-recht24.de