Managed Backup
Not just copying data, but organising a recovery you can rely on.
Understand the service
External IT security support
Clear responsibilities instead of six disconnected point solutions.
IT security for a smaller company does not come from buying a single product. It comes from organising protection, operation, monitoring, recovery and documentation as connected tasks.
The operating model
Six core tasks interlock.
A gap in one module can weaken the value of the others. That is why BITSS looks at interfaces and dependencies, even when only individual services are taken on at first.
Managed Firewall
Keeping rules, firmware and remote access under permanent control.
Understand the serviceEmail Security
Reducing phishing, identity abuse and malicious messages before they reach the mailbox.
Understand the servicePatch Management
Closing known vulnerabilities on a schedule and making exceptions visible.
Understand the serviceSecurity Awareness
Preparing staff for typical attacks and creating clear reporting channels.
Understand the serviceIT Documentation
Securing system knowledge, responsibilities and recovery paths independently of individuals.
Understand the serviceFor management
The commercial question is not “which security software should we buy?”
It is this: which tasks have to be done reliably, who is accountable for them and how do we spot deviations?
- 01
Who monitors the state of the systems and assesses alerts?
- 02
Who makes sure that known security updates are actually installed?
- 03
Who reviews firewall, remote access and administrative permissions?
- 04
Which data is backed up and how is recovery organised?
- 05
How do staff report suspicious emails, payment instructions or sign-ins?
- 06
Where is it documented how the most important IT systems are built?
With or without in-house IT
BITSS adds to existing expertise instead of blurring responsibilities.
An in-house administrator knows your processes and your users. An existing IT provider may look after infrastructure and support. BITSS can take on defined security tasks as long as interfaces, access rights and escalation paths are clearly agreed.
- Set out tasks and service limits in writing
- Include existing tools and providers
- Route alerts and changes to the right responsible person
- No shared responsibility without a clear decision path
Getting started
You do not need to know today which product you need.
It is enough to clarify your current situation. From there it becomes clear which tasks are already solved dependably and where a managed service genuinely makes sense.
Systems and objectives
Which systems and business processes are critical? Which requirements apply?
Gaps and priorities
What is already handled well, what is unclear and what has to be improved first?
A fitting scope of service
BITSS defines concrete tasks, interfaces, escalation paths and predictable costs.
No-obligation first contact
First clarify the situation. Then decide.
In the initial call we look at your existing systems, open risks and responsibilities. You receive a clear assessment of which measures really take priority.